Delete Account

How to delete your account

You can delete your Jovita account directly inside the app.

1. Open the Jovita app and sign in to the account you want to remove.
2. Go to your profile or account area.
3. Open the Account screen.
4. Tap Delete Account.
5. Confirm the action when prompted.

Once confirmed, the deletion request is processed within the product flow for that account.

What happens after deletion

Deleting your account removes your active access to Jovita and closes down current sessions.

• Your active login sessions are revoked.
• Your account is deleted and can no longer be used.
• Your identifying profile data tied to the account, such as sign-in identifiers and profile fields, is removed or de-identified in our systems.
• Connected access associated with the deleted account is no longer available through Jovita.

What we delete and what we may retain

Our goal is to delete or de-identify account data associated with the deleted Jovita profile so the account is no longer usable as a live user record.

In limited cases, we may retain minimal records where retention is required for security, fraud prevention, billing reconciliation, dispute handling, or legal compliance. Where that happens, the retained data is kept only for those purposes.

If you need help

If you cannot access the app but need help with account deletion, contact Jovita support through an official support channel and include the email address tied to the account.

You can also review our Privacy Policy for more detail on how account data is handled.